FAQs

 

Dispatch times for December.! 

I am will be out of office from 24th of December to 7th of January.

And due to the way orders are fulfilled the dispatch times for the following few weeks are as follows:

23rd to 30th of November - will be dispatching this week.

1st to 6th of December - will definitely be dispatched the week after.

7th to 13th of December - will likely to be dispatched the week after.

14th to 20th of December - will unlikely (but I will do my best) to be dispatched before the Holidays.

21st of December to 10th of January - will definitely be dispatched the week(-s) after the 10th of January (depending on the work load).

     What is ETD.?


Estimated time of dispatch. On average. From the order date (or receipt/approval of the artwork) to dispatch.

     My package got returned back to sender due to (reasons). What should I do?

Please send me a message with up to date FULL address and any reasons you might think this has happened. And we will go from there. Additional shipping charge might be needed.

     Do you ship to (insert country in question here).?

Yes.

     How  much is for shipping to (insert country in question here).?

Shipping is calculated automatically depending on destination country and weight of the package.

     Do you make custom Steelbooks?

Due to the time constrains and other 2020 factors I do not currently make/accept orders for custom steelbooks, but hoping to bring them back in the near future. Watch this space.